Legal notice

© Copyright

All rights reserved. Text, images, graphics, sound, animations and videos as well as the arrangement of the same on Bosch websites are protected by copyright and other commercial protective rights. The content of these websites may not be copied, disseminated, altered or made accessible to third parties for commercial purposes. In addition, some Bosch websites contain images that are subject to third-party copyrights.

Trademark information

Unless specified otherwise, all trademarks on Bosch websites are protected by trademark law. This applies in particular to Bosch brands, nameplates, company logos and emblems. The brands and design elements used on our pages are the intellectual property of Robert Bosch GmbH, Germany.

License information

The intellectual property contained in the Bosch website such as patents, marks and copyrights, is protected. This website does not grant a license for utilizing the intellectual property of companies of the Bosch Group (Bosch) or third parties.

Customers Protection Agency (CPA)

CPA is a government agency established in accordance with Egyptian law No. 67 for the year 2006 and affiliated to the Ministry of Supply and Internal Trade. to provide:

• Control the market and achieve safety in all commercial transactions 
• Regulate the relationship between the merchant and the consumer
• Provide full protection to the consumer and to require each dealer to apply the terms of the law and only exposure to the exclusion of all penalties and fines approved by the Consumer Protection Act. 
• Maintenance and protection of consumers and the interests of all parties in the market. 
• Addressing any commercial corruption exposed to consumers, which achieves the required level of standard specifications for each product, which in turn grown level of services and local industries. 
• Achieve the benefits of increased competitiveness in the face of foreign markets
• Contribute to the growth of the national economy 
• Requiring merchants and consumers that the law is an important step towards a civilized raise the level of business transactions and achieve the protection and safety of the consumer and the dealer together

Guiding law [Law Number 181 Issued on 2018 By Customer Protection Agency which supersede Law Number 67 issued on 2006 ]

The platform can be found at " www.cpa.gov.eg/en-us/ " (for English Version) and on " www.cpa.gov.eg " (for Arabic Version)

Information on dispute resolution before consumer arbitration boards

We do not engage in out-of-court settlements before consumer arbitration bodies.