Data privacy declaration
Robert Bosch GmbH
This U.S. and Canadian Privacy Notice Disclosure supplements the information contained in BWS Online Data Protection Notice and applies solely to all visitors, users, and others of the Bosch Website. We adopt this U.S. and Canadian Privacy Notice Disclosure to comply with U.S. and Canadian Data Protection Requirements and any terms defined in U.S. and Canadian privacy frameworks have the same meaning when used in this U.S. and Canadian Privacy Notice Disclosure.
I. Collection of Personal Information
The website has collected the following personal information from users of the website within the last twelve (12) months:
Identifiers
Category and Sources of Information
We collect this information from our users, customers, and business partners. We also generate identifiers internally.
Examples
Vehicle Identification Number (VIN), Internet Protocol address and device/browser related data.
Business or Commercial Purpose
Business: To enable use of our sites, services, and products, to communicate with you, and to understand how our users interact with our sites.
Commercial: To improve our offerings.
We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information.
We do not sell or share this data.
Retention
We only retain your data for (1) as long as it is necessary to render our offers and services to you, (2) as required to meet our legal obligations (e.g. due to retention periods under tax and commercial codes we are obligated to have documents such as contracts and invoices available for a certain period of time) and (3) for other purposes such as preventing harm, security and integrity.
Personal Information
Category and Sources of Information
We collect this information from our users, customers, and business partners
Examples
Vehicle Identification Number (VIN), Internet Protocol address.
Some personal information included in this category may overlap with other categories.
Business or Commercial Purpose
Business: To enable use of our sites, services, and products, to communicate with you, and to understand how our users interact with our sites.
Commercial: To improve our offerings.
We disclose, share or sell this data?
We disclose this data with our service providers and with business partners, including those whom you instruct us to send this information.
We do not sell or share this data.
Retention
We only retain your data for (1) as long as it is necessary to render our offers and services to you, (2) as required to meet our legal obligations (e.g. due to retention periods under tax and commercial codes we are obligated to have documents such as contracts and invoices available for a certain period of time) and (3) for other purposes such as preventing harm, security and integrity.
Commercial information
Category and Sources of Information
We collect this information from our customers, and generate it internally during transactions with our customers
Examples
Records of personal property, products or services purchased, obtained, or
considered, or other purchasing or consuming histories or tendencies.
Business or Commercial Purpose
Business: To enable use of our sites, services, and products, to communicate with you, and to understand how our users interact with our sites.
Commercial: To improve our offerings.
Bosch will continue to collect the personal information described above. If any additional personal information is collected by Bosch, we will provide any required notice(s), and where applicable obtain any required consent(s), in accordance with applicable laws in the relevant jurisdiction.
Bosch will not collect any categories of sensitive personal information or use sensitive personal information for any purpose that is “incompatible with the disclosed purpose” stated in the section above for collection without first providing you notice.
Notice to Canadian Users: By using the website and/or voluntarily providing your personal information to us, as applicable, you are consenting to the collection, use and disclosure of your personal information as described in this Notice. If you do not consent to the processing of your personal information in accordance with this Notice, do not access or continue to use the Bosch Website/Application or otherwise provide any personal information to us.
II. Sources of Personal Information
Bosch collects personal information from the following categories of sources:
1. Directly from You. For example, when given by you or collected from you through your access to and/or use of the website, in context of registering an account, submitting claims, or when you contact customer support or otherwise interact or communicate with Bosch, its agents, representatives, suppliers, vendors or consultants through the website. This information may include, without limitation, your, VIN, and any other information you choose to provide us.
2. Indirectly from You. For example, from observing your use of the website and/or the Services, or services related thereto. If the visit is a result of online advertising such as banners, video ads, search engine advertising, etc., Bosch or its agents, representatives, suppliers, vendors or consultants may record which banner, adware, etc. motivated or assisted with the visit to our website.
Bosch will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated or incompatible purposes without providing you notice or obtaining your consent, where required by applicable laws in the relevant jurisdiction.
III. Disclosure, Sale and Sharing of Personal Information – Past 12 Months
Bosch may use, store, compile, manipulate, share and disclose your personal information with third parties for the purposes stated above. Your personal information is disclosed with the following:
• Bosch affiliated entities, including Bosch’s parent company in Germany, Robert Bosch GmbH, to leverage shared services and improve our Services;
• Bosch service providers, vendors, consultants, suppliers, licensors, marketing, partners and other partners and entities performing work on Bosch’s behalf, such as hosting vendors, advertising service providers, data analytics companies, marketing service companies, list managers and delivery companies;
• Relevant authorities in accordance with, and as Bosch deems required, necessary and/or appropriate by, or in connection with, applicable law, regulation, court order or legal process;
• For the processing of your personal information for the delivery of our services, the Platform is a joint controller with Bosch Mobility Platform & Solutions GmbH and Bosch Mobility Platform and Solutions Private Limited. For detailed information related to Bosch Mobility Platform & Solutions GmbH and Bosch Mobility Platform and Solutions Private Limited, please find their privacy notice here.
By accessing and/or using the website or the Services, you consent to the above uses and disclosure of your personal information in accordance with this notice.
Sale or Sharing of Personal Information. We do not sell or share your personal information collected through this website; therefore we do not offer the right to opt out of the selling or sharing of your personal information.
IV. California “Shine the Light” Privacy Rights
California’s “Shine The Light” law permits those Bosch customers who are residents of California to annually request a list of their personal information (if any) that Bosch disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. At this time, Bosch currently does not share any personal information with third parties for direct marketing purposes.
V. How We Respond to Do Not Track Signals
Bosch does not sell or share your personal information collected through the website/services to third parties as defined by relevant laws. Therefore, we do not recognize “Do Not Track” (“DNT”) or GPC.
VI. Your Rights - US
State specific privacy laws within the United States provide data subjects certain rights regarding the personal information that businesses collect and how the collected personal information is used. If you would like to exercise data subject right available to you, find the “Exercise your Rights” section below. Our privacy team will examine your request and respond to you as quickly as possible.
We may still use any aggregated and de-identified Personal Information that does not identify any individual and may also retain and use your Personal Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Agreements. We maintain and use all de-identified information in de-identified form. We do not attempt to reidentify it except to ensure our de-identification processes are in compliance with applicable law.
Dependent on the state of your residence, you may be provided the following rights:
Right to know or confirm what personal information is collected
Right to access your personal information
Right to correct inaccurate personal information
Right to delete personal information
Right to know what personal information is sold or shared and to whom.
Right to opt-out of sale of personal information
Right to opt-out of or sharing of personal information for cross-context behavioral advertising
Right to opt-out of processing for the purpose of profiling or targeted advertising
Right to data portability
Right to limit the use and disclosure of Sensitive Personal Information
Right of no retaliation following opt-out or exercise of other rights
Right to appeal
Right to non-discrimination
VII. Your Rights – Canada
Individuals located in Canada have certain rights pursuant to Canadian Privacy Laws. Subject to certain exceptions and limitations, and depending upon the jurisdiction where you reside, such rights may include:
a. The right to withdraw your consent to the collection, use or disclosure of your personal information.
b. The right to be informed of the existence, use, and disclosure of your personal information, and to be provided with an account of the use that has been made or is being made of this information as well as the third parties to which it has been disclosed (including a list of organizations to which your information may have disclosed).
c. The right to challenge the accuracy and completeness of your personal information, and have it amended, updated, or rectified as appropriate.
d. The right to acquire information about Bosch’s policies and practices with respect to personal information, including: a description of the type of personal information held by Bosch and a general account of its use; a copy of any brochures or other information that explain our policies, standards, or codes; and information about what personal information is shared with or accessible to our service providers or affiliates, including outside of Canada.
e. The right to data portability.
f. The right to challenge Bosch’s compliance with the applicable Canadian Privacy Laws.
VIII. How to Exercise Your Rights
To exercise your rights, submit a verifiable consumer request or access request, as applicable, to us by either:
Calling us at (888-43-BOSCH (888-432-6724)).
Sending an email to: privacy.policy@us.bosch.com
You can also ask us not to share your personal information via the “Your Privacy Choices” link at the footer of our website.
To assist Bosch in processing your request when exercising your rights, supply the following information:
• Full name
• Phone number
• Address
• Any information you can provide about your previous contact with Bosch (e.g. contact point / touchpoint with Bosch, screenshots, reference to a specific product/newsletter)
Only you (or based on your state of residence, an authorized agent authorized by you to act on your behalf – see Section Authorized Agent below for more information) may make a verifiable consumer request or access request, as applicable related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. Your verifiable consumer request or access request, as applicable, must:
• Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
• Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request or access request does not require you to create an account with us, but if you already have an account with us, you may be required to make your request through that account.
We will only use personal information provided in a verifiable consumer request or access request, as applicable, to verify the requestor’s identity or authority to make the request.
IX. Response Timing and Format
We endeavor to respond to a verifiable consumer request or access request, as applicable, within forty-five (45) days of its receipt, or sooner where required by applicable law (including Canadian Privacy Laws). If we require more time (up 90 days in total), where permitted by applicable law, we will inform you of the reason and extension period in writing. Opt-out request will be honored as soon as feasibly possible, but no later than 15 days from the date we receive the request.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide in response to a verifiable consumer request will only cover the 12-month period preceding the verifiable consumer request's receipt, unless otherwise required by applicable law. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, where applicable, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request or access request, as applicable, unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
X. Personal Information Sales: Opt-Out and Opt-In Rights
Robert Bosch GmbH does not sell or share your personal information collected through the website/services to third parties as defined by relevant laws. Therefore, we do not offer an opt-out.
XI. Authorized Agent
I. California
As a California resident you may also exercise your request to know or request to delete through an authorized agent. When you submit your request through an authorized agent, we require that you:
1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.
The foregoing does not apply when you have provided your authorized agent with a power of attorney pursuant to California Probate Code sections 4000 to 4465; provided, that we may require a copy of such power of attorney before fulfilling any request.
II. Colorado
As a Colorado resident you may also exercise your request to opt-out through an authorized agent. When you submit your request through an authorized agent, we require that you:
1. Provide us a copy of your written permission for the authorized agent to submit the applicable request; and
2. Verify your own identity directly with us.
XII. Non-Discrimination
We will not discriminate against you for exercising any of your rights. Unless permitted by applicable law, we will not: (a) deny you goods or services; (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (c) provide you a different level or quality of goods or services; or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
XIII. Filing a Complaint
Regulatory authorities that oversee the privacy laws and regulations, including the Office of the Privacy Commissioner of Canada, advise individuals to file an objection or challenge with the relevant company before lodging a formal complaint with a regulatory authority. If you are dissatisfied with Bosch’s response to an objection or challenge filed under Article X above, or you if wish to file a complaint with a regulatory authority first, you may do so as follows:
Under PIPEDA: You may file a complaint with the Office of the Privacy Commissioner of Canada. Depending upon the province where you live, you may also (or instead) have the right to file a complaint with the applicable provincial privacy commissioner/regulator.
Under US state laws: You may file a complaint with the applicable state Attorneys General Office or regulatory agency.
XIV. Changes to Privacy Notice
Due to the constantly changing nature of Bosch business, Bosch reserves the right to change, update, revise and/or modify this Privacy Notice at any time at Bosch’s sole discretion, and Bosch will post any new or revised Privacy Notice here. Any such change, update, revision and/or modification will be effective immediately upon posting on this website, unless we are required to provide direct notice or obtain your consent pursuant to applicable laws. Use of information that Bosch gathers now will be subject to the Privacy Notice in effect at the time of use. By using or navigating around the website or utilizing any of the Services, you acknowledge that you have read and understood and agree to be bound by this Privacy Notice in and the applicable Terms of Use. If you do not agree to be so bound, do not remain on the website. You are responsible for checking the website frequently to keep apprised of recent changes.
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The effective date of this U.S. and Canadian Privacy Notice Disclosure is: April 02, 2025
This Privacy Notice was updated on: April 02, 2025
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